I decided this morning to take my time, sit down at my computer with phone in hand, and patiently try to make some headway with my password debacle. Figured I would start out with my Apple account which has been jumbled up with Kelly's old Apple account and my new Apple account. I picked up the phone and dialed the 1-800 number for Apple Canada. After the first round of button pressing, a nice lady finally came on the line and was able to help me straighten things out, beginning with a correct phone number change plus a new password. I liked how they could take over my screen and, with a little red arrow, point to where I needed to go and what to click on. For me it was nerve-wracking of course and especially so when I had to type things into the little keyboard on the phone. I'm not used to that. Anyway, I am now able to access my Apple Account. Feeling buoyed by that, I later called Apple back and asked if they could help me with the transfer of my iTunes music on my desktop computer into my iPhone. That turned out to be quite an involved procedure, but again, with another nice patient lady helping, and Apple taking over my screen with the little red arrow thing, all the music was finally transferred, and my now completely shattered nerves were finally able to begin restoring themselves to some semblance of sanity again. All this stuff does not come easy for me, and by this afternoon, I felt mentally and physically drained. But, on the plus side, having got a few things straightened out today, I've gained myself a wee bit of confidence. Enough in fact to spend some time learning a few new things about my iPhone is well. Although some things are easier to learn than others, the bigger overall problem for me is trying to remember what it is that I have so painstakingly just learned. Things seem to come into one side of my noggin and head off right out the other side. Why can't this techy stuff be like learning to ride a bicycle. It seems no matter how old one is, one never forgets how to ride a bicycle. Well, that's enough out of me today, and yes, we did hit 52F this afternoon and I was able to happily busy myself outside for a while with a few clean-up projects like raking up the big mess under the birdfeeders from hulls and husks.
---------------------------------
Al's Music Box:: Wintertime by Hagood Hardy.
GROANER'S CORNER:(( The little Moron was hard up for money, so he walked around his neighborhood, trying to find a job. He met a nice man who said he would give him work. All he had to do was paint his porch white. He gave him a bucket of paint and left. He walked into his house, laughing. He told his wife what he had done. "Frank, our porch covers half of the house! You're so mean," his wife replied. Three hours later, the little Moron went into the house and gave the bucket of white paint back to the man. The astonished man handed her a $100 bill and asked how he finished it so quickly. "It takes time, but it was easy," was his reply. "Oh, and it's a Ferrari, not a Porsche."
-----------------------------------------
I waved and said, "Goodbye money!"
A woman met her husband at the train station after work for the ride home. He looked haggard, so she asked, "Rough day?" "You bet it was," he groaned. "Our computers were down, and we had to use our own brains to think all day."
-----------------------------------------
Al's Doggy World
Meanings::
Al's Art Gallery



















Good for you, Al. It is a wonderful feeling when you are successful at finding your way on computer or phone. Now, if only Apple would leave things the way we learn them instead of doing those confounded "updates" where they shuffle things and we have to relearn how things work! Sounds like Apple has good help available; there is that!
ReplyDeleteI always enjoy your comments, and jokes, and art work. But today I really liked that image of the animals looking at the sign and saying "we only want a small corner of the earth where we can live in peace". Sometimes I think animals (and birds and fish) are way smarter than humans.
ReplyDeleteGood for you for calling and getting things done, it's not easy! One thing I do to remember how to do technical things is to write the steps down in words that make sense to me. Then the next time I have to do it I can refer to my notes. This decreases the stress for me.
ReplyDeleteBeen there too often trying to figure out technology for this 85-year-old! It's especially frustrating when they don't speak English well. I've even hung up and called back with hopes of getting someone I can understand! I don't know how some navigate the world nowadays without having a computer or cell phone. Hope you get some more warmish days!
ReplyDeleteCongrats Al for contacting Apple...and how nice you got a helpful person twice! I struggle with calling a 1-800 number to ask for help...hard to do because I'm afraid the person is too techy to explain basic stuff to me...plus I don't want them to think I'm not worth their explanation.
ReplyDeleteI used to have a program on my laptop that would allow me to take over a friend's computer and fix it for her. Worked so well!! Glad you have all that Apple stuff straightened out!
ReplyDeleteAl, be careful now with any emails you get from Apple. They could be hackers posing as Apple technicians and take over your computer to get all your passwords, etc. You did the right thing by calling them. If you do get email, don't click on any links. Just call them to verify it came from them and not a scammer . You are doing great in the tech world.
ReplyDeleteWe just spent two hours at a tech shop trying to get through layers of passwords and codes so Mrs.F.G. could use her new ipad. She was seriously threatening to take a hammer to it!
ReplyDelete